Shipping & Returns – bonsbaisersus.com
1. Shipping Information
- Processing Time: 1-3 business days
- Express shipping available (24-48h)
- Free standard shipping on orders over $100
- International shipping to 50+ countries
2. Delivery Options
- Standard (3-5 business days): $7.95
- Express (2-3 business days): $14.95
- Same-day delivery (select US cities): $19.95
3. International Orders
- Customs fees may apply
- Average delivery time: 7-14 business days
- Fully tracked shipments
- Duties/taxes calculated at checkout
4. Order Tracking
- Tracking number provided via email
- Real-time updates available at bonsbaisersus.com/track
- Contact us if no movement after 5 business days
5. Returns Policy
- 30-day return window
- Items must be unworn with tags attached
- Free returns for US customers
- International return shipping not covered
6. How to Return
- Visit bonsbaisersus.com/start-return
- Print prepaid label (US only)
- Ship back within 14 days of approval
7. Refund Processing
- 5-7 business days after receipt
- Original payment method only
- Shipping costs non-refundable
8. Non-Returnable Items
- Swimwear (hygiene reasons)
- Personalized items
- Final sale merchandise
- Gift cards
9. Holiday Policy
Extended returns until January 15 for purchases made:
- November 1 – December 24
For complete details: bonsbaisersus.com/shipping-returns